New Resident Welcome Packages
- Increases new resident satisfaction by equipping them with all necessary information
- Decreases new resident frustration by facilitating the move-in process (Condos Only)
- Improves education of new residents about the community and living in an HOA
- Empowers residents with access to robust, user friendly website
- Comprehensive welcome package of community information
- Introduction to professional community website
- Experienced staff to answer resident questions
- Provision of amenity access cards, keys or codes
- Welcome letter with introduction to:
- Your Community’s Website
- Architectural Process
- Amenity information
- DVD orientation
- Contact information for our World Class Customer Service Department
- Facilitate the closing process with title companies and closing agents
- Welcome packet mailed and/or emailed promptly
- Month-end report of new residents provided to the board
- Same day turnaround on amenity center access