What makes a good leader? That’s hard to say. Certainly, Community association Board presidents need to be organized. They have to be willing to sacrifice some of their free time for Board business. But they also must be able to move others to work toward a common goal – for free, of course. For that, they need passion and vision.
One of the main causes of burnout among active HOA board members and volunteers is the fact that they’re doing too much. But that’s often a necessity, since recruiting future leaders is a perennial challenge. “The reason you need volunteers is that you don’t have the time to do everything yourself,” says James R. McCormick, Jr., a partner at Peters & Freedman LLP in Encinitas, Calif., who represents associations.
Here, we offer six tips for identifying potential leaders in your association and techniques you can use woo those residents into becoming involved.
Condo Board Special: A Lawyer Tells All About Your Governing Documents
Maybe you’ve been on a co-op board. Maybe you’ve never been a board at all. And maybe you just need a refresher. Because one thing’s or sure: Being a condo board member, under condominium governing documents, is way different than being a co-op- board member working under a proprietary lease. What do condo board members need to know? Glad you asked….
Solid Customer Service!
Your focus on solid customer service has made the transition go as smoothly as possible and reassures us we made the right decision to go with Community Association Management. I personally appreciate the way you communicate, your availability, and the way you make things happen.
J. WilliamsArdrey Place - Charlotte, NC
I just want you to know that you have a very valuable asset and as we evaluated our relationship with Community Association Management – which we just did by upgrading our service package, signing up for a new 3 year term, which included a full time property manager and also investing in project management services – that our desire to enhance the scope of our relationship had a large part to do with your team.
BarryPresidentEastover VillasCharlotte, NC
I honestly do not have the vocabulary to describe how much Community Association Management means to our community, and what a wonderful Job you do for our community. You treat us like we are the only community you manage. We feel so taken care of and well run. Thank you!
Dallas M. Indian Trail, NCI don't have the words....
“In the past, we felt like we did not get much support due to our size or the lack of effort from the person handling our account. I do not feel that way with Community Association Management. Our Property Manager has been very active in what we are trying to accomplish in our community and providing us with a variety of options. We are currently going through trying to figure out what to do about our roofing situation. The manager provided us good options and now we are in the process of starti…
Phenomenal Support!Darlene Z. Charlotte, NC
A good friend of mine who is a recent past president of a community here in Charlotte contacted me this evening to ask who we used for property management. I told him that the only game in town was Community Association Management! I also mentioned that you may be a young company in years but are now one of the top 5 HOA management companies in the Carolinas. We are very happy with our decision to use Community Association Management.
C.M. Layman, Charlotte, NC The only Game in Town!
We needed structure and guidance and we are so appreciative to get that from this company.
R. BellTreasurerHope Crossing
“Community Management is a very professionally run organization, with all of the aids and assistance necessary to help a HOA board of directors answer to their community’s needs.”
Professionally Run OrganizationB. Chiles, Greenwood Terrace - Charlotte NC
Quite impressed with the eManageSuite system!!
S. Reavis; Charlotte, NCImpressive!
Our Community has found so many benefits from eManageSuite. I find that the financial reporting and record keeping especially thorough and helpful. Our Homeowners love that they have choices on how to receive information and submit payments. I could never go back to operating without these tools and the professional guidance from Community Association Management. I wouldn’t even want to try.
Gina R., Boone, NCWe Could Never Go Back....
I am writing this letter to tell other HOAs about the effort and dedication KDK Property Management (now part of Community Association Management) displayed while helping the Heritage Townhome community improve the parking situation in our community. The Orange County planning department approved the builder’s plans without ensuring adequate parking was available for the thirty units in our community. Soon after becoming the property manager for our community, your team began the quest to cor…
Kevin UnderhillPresidentHeritage Townhomes HOA
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