eManage Suite FAQ

  • Frequently Asked Questions
    Selecting the right management company is a daunting task. To help you get to know us a bit better, we’ve assembled the answers to some of the most common…and the most thoughtful questions that we have encountered. We hope the answers are insightful to you in your search. Click on any of the questions below to see the related answer.
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  • Violation Processing
  • Q: How are violations handled?

    A: The board logs into the eManageSuite system and can generate the violation letter by choosing the type of violation according to the associations governing documents.   The letters will automatically contain a date to correct the violation, along with the relevant section of the governing documents and a picture if one is uploaded.

  • Q: How do we levy a fine on a homeowner for non-compliance?

    A: The board logs into the eManageSuite system and can escalate the existing violation to the fine level which will automatically generate and charge the violation fine as defined by your initial setup information.  Depending on your associations governing documents and state laws, repeat offenders may be fined up to $100.00 per day for non compliance.  These fines would be added to the owners account automatically once approved by the board.

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