One of the most challenging situations that may confront your board during a meeting is handling very disruptive audience members. For example, what if an owner with strong opinions who’s known for being very outspoken, starts yelling during the meeting? Fortunately, this kind of disruption is very rare during a well-planned, well-organized and well-run meeting. So, the key is advanced planning to handle the worst situation that may arise.
It is not unusual for owners at an annual homeowners meeting to make motions about issues that aren’t listed on the agenda. For example, a motion to amend the bylaws. Or, at a special meeting called to amend the bylaws, an owner might make a motion to recall the board.
Just the mention of meeting minutes can make eyes roll and faces grimace. But it doesn’t need to be that way. If you learn a few simple steps, you’ll be able to produce professional minutes in less time and with a lot less frustration.
One of the things presidents fear most about chairing their annual meetings is when emotional homeowners raise a subject that is not part of the agenda. This action could, if not properly handled, start the spiral that sends a meeting out of control. As the meeting chair, how should you handle that moment when a homeowner brings up something new and controversial? What is the best way to keep the meeting from descending into chaos?