An HOA management company is best served by a client-first mentality. Providing a high standard of customer service and responsiveness can help an HOA management company’s bottom line much in the same way expected of a savvy financial strategy. Planned community specialists understand that their neighborhood will be tied in through the actions and intentions of a homeowner’s association. HOA management company procedures that are inclusive and considerate of each member will be far more successful than well-meaning processes that do not take into account the aspect of open communication. Lack of accessibility and communication in an HOA management company can be as detrimental to future prospects for the organization as a failure to complete tasks and requests within a specific timeframe or budget. HOA management companies taking pride in their level of service are advocates for the progression of HOA management beyond what many see as a flawed system.
Tag Archives: hoa management company
- Tag Archives: "hoa management company"
Board Member Resources
Community Association Management is extremely thorough and knowledgeable in their approach to business. They are also very timely in their communications. They have saved our community a lot of money. When they first approached us and told us how much we could save by working with them, we thought the promise was ‘too good to be true’. They have more than delivered on that promise and more.
Bob A., Raleigh, NCSignificant Cost Savings
Solid Customer Service! Your focus on solid customer service has made the transition go as smoothly as possible and reassures us we made the right decision to go with Community Association Management. I personally appreciate the way you communicate, your availability, and the way you make things happen.
J. WilliamsArdrey Place - Charlotte, NC
Quite impressed with the eManageSuite system!!
S. Reavis; Charlotte, NCImpressive!
I honestly do not have the vocabulary to describe how much Community Association Management means to our community, and what a wonderful Job you do for our community. You treat us like we are the only community you manage. We feel so taken care of and well run. Thank you!
Dallas M. Indian Trail, NCI don't have the words....
I would like to thank Community Association Management for the fine job this past year. We had our annual meeting and our Property Manager did an excellent job covering the meeting. As I told the new board and the members present, I feel my finest achievement this past year was to bring your organization on board to be our management partner. Thank you again for making my second year as president easier and more rewarding.
Rich, Kannapolis NCThank You!
I am very pleased with our Portfolio Manager and Community Association Management in general. Both have met my expectations and in many cases they have exceeded them!
D.Ciszewski, Raleigh, NCExceeded My Expectations!
“Community Association Management is a solutions provider that enables HOA Boards to run efficiently and effectively. Their service is off the charts and their depth of knowledge and experience are invaluable.”
A. TannerA. Tanner - Fountain Grove HOACharlotte, NC
A good friend of mine who is a recent past president of a community here in Charlotte contacted me this evening to ask who we used for property management. I told him that the only game in town was Community Association Management! I also mentioned that you may be a young company in years but are now one of the top 5 HOA management companies in the Carolinas. We are very happy with our decision to use Community Association Management.
C.M. Layman, Charlotte, NC The only Game in Town!
“I would like to thank Community Association Management for the fine job this past year. We had our annual meeting and our Property Manager did an excellent job covering the meeting. As I told the new board and the members present, I feel my finest achievement this past year was to bring your organization on board to be our management partner. Thank you again for making my second year as president easier and more rewarding.”
Thank You!Rich, Kannapolis NC
I just want you to know that you have a very valuable asset and as we evaluated our relationship with Community Association Management – which we just did by upgrading our service package, signing up for a new 3 year term, which included a full time property manager and also investing in project management services – that our desire to enhance the scope of our relationship had a large part to do with your team.
BarryPresidentEastover VillasCharlotte, NC