Tag Archives: hoa management

Undoing a Bad HOA Management Agreement: Discussion Forum Follow-Up

A reader writes, “In 2008 our president signed us onto a contract with a management company. In 2010, a second president resigned and went into foreclosure, moving without a clue to the rest of the HOA. My boyfriend took over in November 2010, and it’s been heck since. We are in Washington, and the management company hides details of bids from us,…

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HOA Management with Relationship Focus

An HOA management company is best served by a client-first mentality. Providing a high standard of customer service and responsiveness can help an HOA management company’s bottom line much in the same way expected of a savvy financial strategy. Planned community specialists understand that their neighborhood will be tied in through the actions and intentions of a homeowner’s association. HOA management company procedures that are inclusive and considerate of each member will be far more successful than well-meaning processes that do not take into account the aspect of open communication. Lack of accessibility and communication in an HOA management company can be as detrimental to future prospects for the organization as a failure to complete tasks and requests within a specific timeframe or budget. HOA management companies taking pride in their level of service are advocates for the progression of HOA management beyond what many see as a flawed system.

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Selecting good HOA Management

A mix of real estate and practical business experience is beneficial among the staff of an HOA management company. There are a number of tasks in the hands of an HOA management company that would not be completed with maximum effectiveness and efficiency with a staff of professionals who only had experience in one realm or the other. When working with real estate and homeowner’s association obligations, expertise needs to go deeper than facilitation of property transactions or marketing. A truly complete HOA management company must be able to market, promote, maintain and manage all of the dealings of a homeowner’s association and its members. Homes in any subdivision under a homeowner’s association’s jurisdiction must be managed according to their type, price point and aesthetic intentions. Real estate professionals are beneficial among the staff of an HOA management company by helping to determine what measures would most effectively preserve the integrity and value of the structures in a community. Business professionals are valuable for determining how to manage the ledgers and balances involved in the upkeep.

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