Any idea how many community association meetings are conducted each year? 100,000? 250,000? CAI estimates there are more than 320,000 annual membership meetings, 2.5 million board meetings and a million committee meetings. That’s a lot of meetings.If your association meetings are organized, properly...
One of the most challenging situations that may confront your board during a meeting is handling very disruptive audience members. For example, what if an owner with strong opinions who’s known for being very outspoken, starts yelling during the meeting? Fortunately, this kind of disruption is very rare during a well-planned, well-organized and well-run meeting. So, the key is advanced planning to handle the worst situation that may arise.
We have all been to one of those meetings – the ones where the association is facing a controversial issue with strong emotions on each side. The board and manager are usually anxious about how to handle the meeting, the competing arguments, and the emotions in the room. This can be a difficult role for the person chairing the meeting, especially if that person is (or is perceived to be) on one side or the other. So, what is the board or manager to do?
Unfortunately, some community associations have curmudgeons – bad-tempered, difficult, cantankerous people who treat the board of directors, managers and residents with disrespect, derision and sometimes even contempt. These individuals believe they are always right and that they can always do a better job than those in charge.
Curmudgeons, regrettably, do exist.