One of the things presidents fear most about chairing their annual meetings is when emotional homeowners raise a subject that is not part of the agenda. This action could, if not properly handled, start the spiral that sends a meeting out of control. As the meeting chair, how should you handle that moment when a homeowner brings up something new and controversial? What is the best way to keep the meeting from descending into chaos?
You know the law says homeowners have a right to attend regular open board meetings, but what do you do when an owner wont stop speaking and keeps asking really challenging questions on topics the board is not even voting on? How can you enable homeowners to participate meaningfully in a board meeting yet still keep that meeting on track and on time?