Is it dissonance or dissidence? In the beginning, it can be hard to tell. When healthy dialog turns into personal insults, innuendo, gossip, and disruptive arguments, board meetings can get off message and contentious. Left unabated, the board fractures, no one is satisfied and the community suffers. How can a board deal with a disagreeable board member? Each situation is unique, so specific approaches will differ. However, there are a few helpful tactics boards can use.