We have all been to one of those meetings – the ones where the association is facing a controversial issue with strong emotions on each side. The board and manager are usually anxious about how to handle the meeting, the competing arguments, and the emotions in the room. This can be a difficult role for the person chairing the meeting, especially if that person is (or is perceived to be) on one side or the other. So, what is the board or manager to do?
My name is Grant Parker and I am a career practitioner in the planned communities industry. I am one of less than 2,100 management professionals nationwide, who has achieved the designation of Professional Community Association Manager (PCAM), the highest credential in our industry. I am also the president and CEO of Lewis Management Resources…
The rapid growth in community associations in the past decade has prompted equally dramatic increases in the number of people entering the management field. Some are more qualified than others.
Some take classes and pass certification exams to help them guide the communities they manage. But not every person applying for a manager’s position does that.
In fact, most states have no basic requirement for individuals who decide to become community managers. A recent spate of high-profile embezzlement cases has attracted the attention of state legislators, who are struggling to ensure that community managers have at least a basic knowledge of their responsibilities.
In this week’s tip, we explain how helping owners with routine maintenance can reduce your HOA’s expenses, liability, and disputes among owners.