Written by ideaforge
I am writing this letter to tell other HOAs about the effort and dedication KDK Property Management (now part of Community Association Management) displayed while helping the Heritage Townhome community improve the parking situation in our community. The Orange County planning department approved the builder’s plans without ensuring adequate parking was available for the thirty units in our community. Soon after becoming the property manager for our community, your team began the quest to cor… Read more
I honestly do not have the vocabulary to describe how much Community Association Management means to our community, and what a wonderful Job you do for our community. You treat us like we are the only community you manage. We feel so taken care of and well run. Thank you!
I wanted to thank you for doing such a good job taking care of the property. I just wish I had the time to promote your company but due to my work load I haven’t been able to (but will when time permits) because you do such a great job. I can’t tell you how much this has meant to us for you to handle yourself so professional way with our owners.
In the past, we felt like we did not get much support due to our size or the lack of effort from the person handling our account. I do not feel that way with Community Association Management. Our Property Manager has been very active in what we are trying to accomplish in our community and providing us with a variety of options. We are currently going through trying to figure out what to do about our roofing situation. The manager provided us good options and now we are in the process of startin… Read more
“I would like to thank Community Association Management for the fine job this past year. We had our annual meeting and our Property Manager did an excellent job covering the meeting. As I told the new board and the members present, I feel my finest achievement this past year was to bring your organization on board to be our management partner. Thank you again for making my second year as president easier and more rewarding.”
Every time I’ve contacted someone about an issue, they’ve responded almost immediately, even if it was something they could not help with. When the issue is something that is the responsibility of the property management company, it’s always been resolved very quickly. Our past property management company was horrible to deal with so the past year with Community Association Management has been a pleasure.
Solid Customer Service! Your focus on solid customer service has made the transition go as smoothly as possible and reassures us we made the right decision to go with Community Association Management. I personally appreciate the way you communicate, your availability, and the way you make things happen.
Community Association Management is extremely thorough and knowledgeable in their approach to business. They are also very timely in their communications. They have saved our community a lot of money. When they first approached us and told us how much we could save by working with them, we thought the promise was ‘too good to be true’. They have more than delivered on that promise and more.
When our new HOA was looking for a management company, several places that we contacted wouldn’t even give us the time of day because our community is so small that we weren’t worth their time and effort. In contrast, KDK Property Management (now part of Community Association Management) has provided our HOA with over a year of great service at an unbeatable price! The employees have frequently gone above and beyond the terms of our contract to protect the best interests of our neighborhood. F… Read more
We needed structure and guidance and we are so appreciative to get that from this company.
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