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An Interview with Tina Beliveau | Inspiring Views from the Bright Side

Our business model is all repeat and referral, and typically we host very special events for our client base quarterly. As the pandemic hit, we knew we had to change everything we normally did and find a way to support our network virtually. The first thing we did was launch a Facebook group for our clients where we could more easily connect, share insights on the state of the real estate market during the pandemic, refer clients to good contractors, and host virtual events that are both educational and fun.

The second thing we did was decide to reallocate funds we normally spend on client events towards a new client appreciation initiative. We distributed $500 checks (in person, but from a safe distance) to several clients to let them know we were thinking of them and we appreciate their business. Our clients absolutely loved it and it brought so much joy to all of us!

Author: Offit Kurman
Articles have been Reprinted with permission from the charlotte observer and Mike Hunter.

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