Billing and Collections

Billing and Collections

 Comprehensive, efficient and systematic collections process

• Embedded best practices from the collections industry
• Monthly Account Statements via US mail or eMail
• Works in conjunction with the community’s specific collections procedures and collections attorneys
• Collection process is systematically more aggressive as the delinquency continues
• Minimizes expenditures for collection of accounts that may be resolved by bankruptcy or lender foreclosure

 Consistent and uniform approach

• Owners have the incentive to pay their assessments on time to avoid additional charges
• Owners in default receive progressively stringent notices
• Payment plans are offered and enforced
• Uncollectible issues are referred to the association’s attorney for legal action

 Lower delinquency rates and higher visibility

• Community Association Management is successful in significantly lowering overall delinquency rates for client communities
• Real-time web-based access to all delinquency reports via the board portal

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