Our Solutions Package Comparison Chart
Not sure which of our solutions packages is right for your Association? Use this chart to compare some of the highlights of our different solution packages.
| Service Highlights | |||
| Dedicated Customer Service Department to answer your homeowners calls between 8:00 am to 6:00 pm 5 days a week |  |
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| Electronic Document archival to ensure that every piece of communication related to a homeowners account is available and reproducible when needed | |
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| Service level agreements to ensure timely response to inquiries by homeowners or board members | |
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Not included |
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Optional | |
| View account balances and pay assessments online with eCheck or Credit Card | |
|
Optional |
| Submit and track ARC Requests and work orders online | |
|
Optional |
| Document Library for Governing documents, newsletters and more | |
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Optional |
| Board member only section of website for documents, ARC approvals and more | |
|
Optional |
| Customized Monthly, or bi-weekly random Inspection of your community | |
Not included | Not included |
| Monthly Report of Violation activity and escalation of violations and Fines for violations according to your CCR’s | |
Not included | Not included |
| Preliminary review to ensure all supporting documents submitted to enable your committee to decision | |
|
Not included |
| Process to ensure that applications do not go unanswered by your board/Committee resulting in unwanted automatic approvals | |
Not included | Not included |
| Monthly report showing approved/denied applications in the last 30 days | |
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Not included |
| Announcement and agenda preparation | |
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| Management company Staff available to sign in homeowners and to distribute voting/information packages, provide election certifications and Meeting facilitation | |
Not included | Not included |
| Deposit and credit homeowner payments the day they are received. | |
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| All checks imaged and available to Customer Service allowing for Homeowner account dispute resolution | |
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| Website Payments posted immediately and viewable by the homeowner | |
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Optional website |
| Statements with detailed account history mailed each month to delinquent owners and 30, 60, 90 day collection letters mailed to delinquent owners | |
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| Payment plan negotiation with homeowners to avoid legal collections | |
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| Legal collections (Lien/Foreclosure) for accounts that meet customized thresholds for time and dollar amounts. | |
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| Monthly Financial reports that include bank statements and images of canceled checks and financial report distribution by the end of the first week of each month | |
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| “Cash Based” accounting method – making financials easier to read and understand. | |
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| Financial Reports archived to Board Member only Section of Website | |
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Optional website |
| Preparation of next year’s annual budget draft by August 31st. Budgeting based on actual expenses – not just projected income and assist the board to finalize budget for presentation at annual or budget ratification meeting | |
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| Assistance to determine annual assessment amounts, reserve funding, and capital project funding. | |
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| Tax Preparation | (additional fees may apply) |
(additional fees may apply) |
(additional fees may apply) |
| Reserve Studies for Replacement Reserves | (additional fees may apply) |
(additional fees may apply) |
Not included |
| Yearly Insurance and Risk Review | |
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| Approved Vendor list – Vendors have to meet rigorous quality standards to be approved | |
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Not included |
| Obtain competitive bids for association services | |
Not included | Not included |
| Emergency Hotline staffed with a live person – 24 hours a day 7 days a week 365 days per year for townhomes and condominiums | |
Not included | Not included |
| Track Violations, automatically escalate them based upon preset criteria, and assess violation fines | Online Access Not included | |
Not included |
| Automatically generate customized letters for each stage of a violation |
Online Access Not included |
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Not included |
| Ensure that your violation process is followed accurately |
Online Access Not included |
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Not included |
| Track & Decision architectural requests and generate customized architectural approval/denial letters |
Online Access Not included |
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Not included |
| Allow board members to approve invoices for payment online |
Online Access Not included |
Optional | Not included |
| Manage and track work orders for condo/townhome communities |
Online Access Not included |
|
Not included |
| Real time accounting, work order, ARC & violation reports |
Online Access Not included |
|
Not included |
| Eliminate the need to store paper files in a board or committee members home |
Online Access Not included |
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Not included |
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Optional (Additional Fees Apply) | Optional (Additional Fees Apply) |
Get a Quote Now or give us a call today and we’ll happily give you a free consultation. We’re here when you’re ready… 888-565-1226
