Checks are processed on the same day they are received.
...How long does it take for the funds from a processed check to arrive in the association’s bank account?
Funds are typically available in the association's bank account the same day once the check has been processed by our staff.
...Does your staff take checks received from our owners to a local bank for processing?
No. Our offices are equipped with check processing platforms that allow us to act like a bank and fully process all checks. This allows us to avoid timely visits to the bank.
...How are disputes or issues related to check payments handled?
Since we handle the processing of all checks, our team is the first line of support to handle any disputes or answer any questions related to checks that were processed. We maintain an image of all checks that were processed and store images of the checks for later use if needed.
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