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Category Archives: Dispute Resolution

On the Board

Is it dissonance or dissidence? In the beginning, it can be hard to tell. When healthy dialog turns into personal insults, innuendo, gossip, and disruptive arguments, board meetings can get off message and contentious. Left unabated, the board fractures, no one is satisfied and the community suffers. How can a board deal with a disagreeable board member? Each situation is unique, so specific approaches will differ. However, there are a few helpful tactics boards can use.

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Body Talk

As the Treasurer of the board, you’re at a homeowners meeting explaining why fees need to be increased.  “I’m confident that this is the right thing to do and I’m open to your comments,” you say.  A homeowner in the audience is staring at you with arms crossed, lips pursed and fists closed.  Should you be concerned?

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We Will Fight No More Forever

Here’s a resolution for the New Year: Your board will coexist, communicate, compromise, and generally cooperate like it never has before.

Experts are prized by our society, and rightly so. Our own industry demonstrates the importance of relying on professionals with appropriate experience, education, and credentials. But sometimes we defer too quickly to someone whose advice seems expert or who seems to speak with authority.

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Mediation isn’t as easy as clicking your heels, but it can be a magical way to resolve disputes

We’re Off to see the Wizard

by:Elizabeth A. Tippin

There’s no place like home!

There’s no place like home!

Unless, of course, your home is the source of an unresolved dispute. And condominium and homeowner associations, because of close living conditions, restrictions, and shared property, see disputes on a daily basis. A resident violates the rules by parking his boat in the community parking lot. Someone hangs laundry in their backyard or on balcony railings. Dogs hark, stereos blare, construction defects surface–a myriad of issues can create disputes. Special committees or board members can often resolve these conflicts. But when two sides cannot negotiate a solution, associations should turn to mediation. A mediator can quickly, efficiently, and cost effectively resolve a dispute, in a way that is lasting, educational, and productive. If Dorothy and the witch had consulted a mediator–and shared those red shoes–the witch might never have melted.

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