A commitment to exceptional customer service is essential to the long-term success of any organization, including community associations. Homeowners and residents are the association’s customers, and one of the board’s goals should be to stay responsive to the needs of the community and all its stakeholders. Seems simple enough, right?
Not so fast. Board members juggle...
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Community Association Managers – How They Can Help Your Homeowners Association
The number of homeowner associations in the U.S. is on the rise, and more and more of them are seeking professional community association managers to help them handle the issues that can arise – expected and unexpected. Here are some of the things a...
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How to Self-Manage an Association Successfully
Community Associations do not run well by accident. Anyone who has ever served on an association’s board of directors understands this position can be both rewarding and thankless. Each day brings new challenges while trying to juggle jobs, families and association duties. The responsibility of running an association only grows larger when a decision is...
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