A demonstrated commitment to professional excellence that every community deserves.
As a board member, trustee, or volunteer leader working with your homeowners association (HOA), condominium or cooperative, you have fiduciary responsibilities that obligate you to make decisions that can have a profound financial and social impact on your community. Receiving professional and accurate advice and guidance on issues such as reserves, maintenance, insurance, budgets, governance, contracts, the law, and rules enforcement can mean the difference between prosperity and disaster.
Qualified managers can ease the burdens of the board by handling the many details of association management. You can also rely upon your manager to know the best way to solve problems, to be familiar with the latest trends and laws, and to help protect your owners’ property values.
More than 90% of community association (HOA) board members prefer a management company with property managers who have the required education and experience to earn professional credentials.
A corporate commitment to professionalism, education and experience
To ensure that you have the expert guidance you need to manage your community’s assets, Community Association Management provides managers who have at least earned the Certified Manager of Community Associations (CMCA®) credential. We are dedicated to ensuring that ALL of our managers are properly licensed, credentialed, and attend ongoing continuing education. This enables us to provide expert guidance and to stay current on best practices, issues and trends within the industry.
Earning a CMCA® (Certified Manager of Community Association) and AMS (Association Management Specialist credentials require a personal and professional commitment to self-improvement. The CMCA® certification provides standards for association management that can give homeowners and boards confidence in their manager’s knowledge and ability to provide professional service. It is the only worldwide certification program designed exclusively for community association managers.
To earn the license and/or designation, managers have at least two years verified experience in financial, administrative and facilities management.
- Pass an exam administered by the Community Association Managers International Certification Board (CAMICB).
- Successful completion of the exam is required to earn the Certified Manager of Community Associations (CMCA®) credential.
- Successfully complete at least two of the following courses offered by Community Associations Institute: Facilities Management, Association Communications, Community Leadership, Community Governance, Risk Management and Financial Management.
- Redesignate every three years by meeting continuing education requirements.
The experience and education required to earn and maintain the credentials means a community manager has the practical knowledge and training to provide reliable management services in many, if not all, of the following competencies:
- Working with board members and residents
- Preparing budgets and financial reports
- Performing site inspections
- Enforcing association rules
- Understanding critical legal obligations
- Selecting and supervising contractors
- Understanding insurance requirements
- Directing association employees and volunteers
- Communicating with residents
- Collaborating with local officials
- Building a strong sense of community
Importantly, every licensee and designee must abide by the strict code of conduct outlined by CAI’s Professional Manager Code of Ethics. Managers found to have violated the code face revocation of their license and designations.
Managing community associations is complicated, with many legal and social implications – not something that should be done by the seat of your pants.