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I am writing this letter to tell other HOAs about the effort and dedication KDK Property Management (now part of Community Association Management) displayed while helping the Heritage Townhome community improve the parking situation in our community. The Orange County planning department approved the builder’s plans without ensuring adequate parking was available for the thirty units in our community. Soon after becoming the property manager for our community, your team began the quest to correct our parking problems.

KDK Property Management (now part of Community Association Management) reviewed our by-laws and covenants to determine the responsibility of the HOA. Afterwards, KDK Property Management spent over one year working with the builder, attorneys, sub-contractors, and our local county government to identify who was responsible for the inadequate parking. During this time your team used their contacts to assist with surveying the property and restriping the parking area to obtain as many spaces as possible. KDK and Community Association Management treated our community as if it was their own community.

After working with the groups listed above our community was given approximately $18,000 to add additional parking behind the garages in our community. The additional parking spaces provided adequate parking for the home owners plus additional spaces for visitors and the correct number of handicap spaces for a thirty unit townhome community.

KDK and Community Association Management provides the customer service expected from a small company, but has the knowledge and professional contacts of a large property management company. Monthly reports and regular communication keep HOA board members abreast financials and changes in State laws and regulations pertaining to local HOA. The service provided exceeds all expectations of a property management company.

If your community is looking for an honest, knowledgeable, hardworking, and responsible property management company, I recommend Community Association Management without hesitation.

Kevin UnderhillPresidentHeritage Townhomes HOA

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