About Community Association Management
Community Association Management is a premier association management company serving HOAs, POAs, condo associations, townhome associations, amenity associations, and business associations throughout North and South Carolina. Our team of credentialed professionals and industry specialists provides proven solutions and innovative management services. We work to maximize efficiency and promote long-term success in communities of all sizes.
Our company began as a solution to a problem we experienced firsthand. After years of serving on community boards ourselves—and feeling the frustration of ineffective, inflexible management companies—we knew a better way existed. We recognized that community boards deserve the resources and support needed to create vibrant communities with healthy market values. But too often, these board members—who are often volunteers—drown in a sea of ever-changing regulations and time-consuming duties.
We became what we were looking for: an innovative community association management company that provides sound guidance, flexible solutions, and exceptional service. We stay atop of changing rules and laws so that associations remain confident in their compliance. We can work with residents who have overdue fees to preserve relationships between the board and community. We provide solutions, from self-managed HOA services to full service, that allow boards to manage effectively and efficiently.
We provide all of this with a commitment to service integrity that gives your association the peace of mind of knowing your community, as well as your data, are in capable hands.
Our team obsesses over the little details needed to run an effective HOA—so your board doesn’t have to get lost in them. That’s why we back all of our services, from website development to accounting solutions, with unmatched customer service. To do this, we set ourselves to a standard of excellence we call CARE:
- Courteous: At every opportunity, we treat you and your residents with the respect you deserve.
- Accountable: We provide value by doing what’s right and honoring our commitments.
- Responsive: We’re there when you need us. In fact, we respond to requests within four business hours, giving us among the fastest response times in the industry.
- Efficient: We elevate your board’s efficiency by anticipating your needs and offering creative solutions.
We also meet customers where they are. We know that many boards are comprised of members from three or four generations, and that means many different expectations for communication styles. Whether you prefer to call, email, tweet, or use a live chat, we’ll make sure you get the answers you need when—and how—you need them. In fact, we’ll respond to your request within four business hours.
Helping Your Community Thrive
We provide a unique experience in HOA management in Raleigh-Durham, Charlotte, and other communities across North Carolina and South Carolina, and we are honored to have one of the highest customer retention rates—97%—in the industry. Call (888) 565-1226 to speak with a customer service team member and learn about the different ways our team can support your board and residents.
We are proud members of the following organizations: