Partner Plus Program™: A Custom, Full-Service Management Package
A Better Full-Service Management Solution
Is your community in need of a full-service HOA management company? The Partner Plus Program™ is our most comprehensive service offering. This highly effective full-service management relationship enables us to handle all day-to-day aspects of managing your community while keeping board members well-informed at all times. We empower the board to make informed decisions that have a positive impact on the community they serve.
You work hard to create an association that brings unique offerings to residents. Don’t settle for a cookie-cutter management approach that wastes resources that you could otherwise reinvest into your community.
Designed for Busy Board Members
At Community Association Management, we recognize that board members are typically volunteers with jobs, family commitments, and personal lives. Our services can help minimize the stress and time commitment of serving on a board. Say goodbye to the endless meetings with no clear direction and say hello to strategic planning and effective management of resources.
Serving on a board should fill members with purpose, not frustration. With our Partner Plus Program, you get the support of a property manager to handle day-to-day operations. We’ll make sure your board receives the data it needs to make well-informed decisions on time, every time.
Flexible and Transparent Solutions
Our program is adaptable, with a focus on strategic planning and effective resource management that’s tailored to your community’s needs and strengths. We help you streamline operations and promote proactive thinking.
Transparency and integrity guide each step of our work. We are the only company in our industry that offers formal Service Level Agreements (SLAs) to carefully define the scope of services, our responsibilities, and our guarantees to our clients. We also have undergone extensive SSAE 18 Audits every two to three years, enabling us to raise the bar on service integrity. What does that mean to you? It means peace of mind.
Our Suite of Services
When you become a member of our Partner Plus Program™, you’ll access our suite of community association management services, including:
No matter which options serve you best, we tailor your HOA services to create a “best fit” for you and your team. Even as economies and conditions evolve, your community’s values and vision remain constant. Knowing these allows us to create a solution that pivots when necessary while holding true to the overall mission.
- Full service call center support for homeowner questions & concerns
- Feature-rich HOA websites providing real-time account management tools
- Ongoing community inspections for covenant enforcement
- Architectural control and compliance
- Ongoing community inspections for covenant enforcement
- Attendance at board meetings
- Attendance and optional facilitation of annual meetings
- Accurate billing and timely collections
- Forecasting and budgeting
- Detailed, monthly financial reporting with bank statements
- Comprehensive operational and financial assistance, including tax preparation
- Vendor evaluation and contract negotiation
- New Owner Welcome Packages
- 24/7 emergency services
A Culture of Service
These services come with an unmatched level of responsiveness and accountability. Community Association Management offers the fastest response time in the industry: We will respond to you within four business hours. Whether you prefer to call, email, tweet, or use a live chat, we’ll meet you where you are. When you work with Community Association Management, you work with a team that prizes a culture of service.
Let Us Customize Your HOA Management Solution
Community Association Management is a leading provider of HOA management services in Raleigh-Durham, Charlotte, and across the Carolinas, serving HOAs, POAs, condominium associations, business condominiums, and amenity associations. If you’re looking for the best HOA management in North Carolina and South Carolina, call us today at 888-565-1226. We’re happy to give you a free consultation to show you how we can help you manage your community more effectively.
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Get Started Today
Ready to find out how we can make your job easier and elevate your community? Get in touch with us for a quote or details on our services. We’re here to help.