Chances are, you were busy enough before you joined your association’s board. You likely balanced personal, family, and professional responsibilities. A sense of duty to your community compels to you add yet another time commitment, one that comes with ever-changing laws and compliance regulations.
We share your sense of duty to community, and we want to help you fulfill it—while giving you more time to enjoy your life outside the board, too.
Of the tens of thousands of HOAs in the Carolinas, only about a quarter are professionally managed. Most are self-managed or lack a board at all. This negatively affects community cohesion and, of course, property values. To address this, we created a service that allows associations to self-manage their community with the tools and support they need.
Three Ingredients to a Successful Self-Managed HOA Community
Our experienced team equips your team with the resources needed to self-manage your community with efficiency, cost-effectiveness, and peace of mind. At Community Association Management, we don’t simply sell you a product, but we build a relationship with you to empower to succeed.
Our eManageSuite™ solution puts the power in your hands and helps you manage your association your way, while giving you access to our acclaimed customer service.
Our self-management solution, eManageSuite, is based on three essential parts:
1. HOA Software Tools & Solutions Communities Really Need
We understand your challenges because we’ve been there, too. eManageSuite was designed by former board members who were frustrated by the status quo of HOA management services and knew that there was a better way. We created a solution that can:
- Reduce the workload of board members
- Improve communication at all levels
- Offer customized solutions that help save time and money—without skimping on results
Many companies offer basic HOA accounting solutions and website support, but our team knows you need more than that to fulfill your obligations. You need work order management, violation management, and architectural compliance. We understand the needs of self-managed communities, and our clients tell us eManageSuite meets those needs. Board members who use eManageSuite typically reduce the time they spend on HOA management tasks by 80% or more.
Your community can use eManageSuite, no matter where you’re located in the Carolinas. Because this is a self-managed tool, your community doesn’t need to be near our offices. We bring our services to you.
2. Up-to-Date Education on HOA Policies
Beyond our suites of services, we stay abreast of changing regulations so that you stay informed. We know that boards often stay in a state of flux, with new members coming in all the time. These new members may not understand current regulations, so we’re here to facilitate ongoing education.
For example, did you know that:
- Your association is considered a non-profit association and must comply with federal and state laws on accounting records, mandatory reporting, and related administrative tasks?
- Your association must file a yearly federal and state tax return?
- You can’t legally publish a list of delinquent homeowners or unit owners?
- Your condominium association must be FHA approved before potential buyers can qualify for a loan?
- FHA approval must be renewed every two years?
- Associations are legally required to maintain general liability and other forms of insurance?
We not only keep you informed about regulations, we provide the tools and guidance to help you avoid the consequences of noncompliance.
3. One-on-One HOA Expert Support
Until recently, condominium and community associations have had two options to navigate this work: Either hire a full-service management company or purchase a la carte accounting services from online providers.
We offer something unique: not just the adaptable tools you need to succeed, but the human relationships that offer support and guidance along the way. Even when you choose our self-managed solution, you’ll get access to industry experts and customer service representatives. You can call us, use our live chat, email us—whatever you prefer. We have the fastest response time in the industry. Communities like yours succeed due to the quality of personal interactions, and our work does, too.
Take Your HOA Self-Management Skills to the Next Level
Call us at 888-565-1226, and we’ll tell you how we can help your board and community run more efficiently. We proudly serve community associations in Raleigh-Durham, Charlotte, and throughout South Carolina and North Carolina.
We honor your sense of responsibility to your community, and we want to help you fulfill it—while allowing you more time to fulfill your other responsibilities as well.