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New Resident Welcome Services

New Resident Welcome PackagesWelcome

  • Increases new resident satisfaction by equipping them with all necessary information
  • Decreases new resident frustration by facilitating the move-in process (Condos Only)
  • Improves education of new residents about the community and living in an HOA
  • Empowers residents with access to robust, user friendly website 
  • Comprehensive welcome package of community information
  • Introduction to professional community website
  • Experienced staff to answer resident questions
  • Provision of amenity access cards, keys or codes 
  • Welcome letter with introduction to:
    • Your Community’s Website
    • Architectural Process
    • Amenity information
    • DVD orientation
    • Contact information for our World Class Customer Service Department 
  • Facilitate the closing process with title companies and closing agents
  • Welcome packet mailed and/or emailed promptly
  • Month-end report of new residents provided to the board
  • Same day turnaround on amenity center access

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