Welcoming New Residents Into the Community
Increases new resident satisfaction by equipping them with all necessary information
Decreases new resident frustration by facilitating the move-in process (Condos Only)
Improves education of new residents about the community and living in an HOA
Empowers residents with access to robust, user friendly website
Services
Comprehensive welcome package of community information
Introduction to professional community HOA website
Experienced staff to answer resident questions
Provision of amenity access cards, keys or codes
Homeowner Welcome Package Features
Welcome letter with introduction to:
Your Community’s Website
Architectural Process
Amenity information
New homeowner orientation Contact information for our World Class Customer Service Department
Fast and Comprehensive
Facilitate the closing process with title companies and closing agents
Welcome packet mailed and/or emailed promptly
Month-end report of new residents provided to the board
Same day turnaround on amenity center access
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