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HOA Education for New Homeowners

Buying a first home: Generation after generation, it ranks among Americans’ biggest life goals. It’s a major financial investment, a sign of success. Too many people, though, don’t anticipate what happens after the SOLD sign goes up. Even those who have purchased a home before may not know what comes next – especially if they’ve never lived in a home with an HOA before. 

We often hear from frustrated clients who feel that homeowners don’t know what to expect when they purchase property within a homeowner’s association. They may be unclear about the HOA’s purpose, the role and duties of the property manager and board of directors, and the responsibilities and benefits of HOA living. That creates problems for both the homeowners and the association.

We can help. 


Spread the Message of Your HOA’s Benefits

As an HOA management company in Charlotte, Raleigh-Durham, and other communities across North Carolina and South Carolina, Community Association Management helps train HOA board members build stronger communities full of homeowners who understand and appreciate their efforts to move the community forward. In short: we understand the value your association brings to the table and we will help you spread that message to your community.


The Challenge with Traditional Homeowner Education

The Problem

About 90% of homeowners do not read their HOA Governing Documents or attend board meetings. They don’t understand what your association does or how it helps them. In fact, they may only be focused on the downside to living in an association community – the monthly HOA membership fee. A lack of awareness about what you do and the value you provide can create problems for everyone, including homeowners, property managers, board members, and developers. 

Our Solution

We’ve discovered that the fault isn’t in the message, but the platform. Governing Documents aren’t enough. To increase engagement, you need a warmer, friendlier way of sharing your HOA’s method, and what way could possibly be more effective than a video? Community Association Management has created an orientation video that is not only more effective at spreading the word than your Governing Documents, but is also much more enjoyable to engage with.


Welcome New Neighbors with our Video Orientation

Our New Homeowner Orientation video is available to your community members on our Associations Websites. When your new neighbors receive welcome packages, they’ll learn how to watch this video and learn more about what your association can do for them. As you increase homeowner awareness, you’ll often increase the number of homeowners who are willing, and even excited, to work with you and be more engaged in your neighborhood.

Want a preview? To get an idea of the resources your HOA receives when you team up with Community Association Management, watch our sample below:


A Comprehensive HOA Resource for New Homeowners

Our HOA Education video includes:

  1. Introduction – Welcome to your new community
  2. Purpose and Authority of the HOA – Understanding your association’s role
  3. Architectural (ARC) Guidelines and Review Process – How to make property improvements
  4. Condominiums and the ARC Process – Special considerations for condo owners
  5. Declaration of Covenants, Conditions and Restrictions (CC&R’s) – Your community’s governing rules
  6. The Developer’s Role in New Communities – Understanding new construction areas
  7. Who Runs Your Association? – Meet your board and management team
  8. Board Meetings – How to participate in community governance
  9. Annual Meetings – Your opportunity to have a voice
  10. HOA Assessments – Understanding your monthly fees
  11. The HOA Budget – Where your money goes
  12. HOA Rules and Enforcement – Community standards and compliance
  13. Participation in Your HOA – Getting involved in your community
  14. Summary – Key takeaways for successful HOA living

 The video includes Subtitles in Spanish.


Effective HOA Education Programs for New Homeowners

This comprehensive approach for new homeowners transforms the traditional, document-heavy orientation process into an engaging, accessible experience that new residents actually want to complete. By providing clear, friendly explanations of HOA living, we help create informed, engaged community members from day one.

Partner with the Pros

Do you need help engaging your neighbors in your HOA? We have extensive experience in community management, and we love to share our secrets. Our HOA education programs are just one way we help communities build stronger relationships and better understanding.

Contact Community Association Management for a free consultation and learn more about the community association management services we provide in North Carolina and South Carolina.