Partner Plus Program™ : A Better Full Service HOA Management Package
Is your community in need of a full service management company? The Partner Plus Program™ is our most comprehensive service offering. This highly effective full service management relationship enables us to handle all day-to-day aspects of managing your community while keeping board members well-informed at all times. We empower the board to make informed decisions that have a positive impact on the community they serve.
At Community Association Management, we recognize that board members are typically volunteers with jobs, family commitments and personal lives. Our services can help minimize the stress and time commitment of serving on a board. Say goodbye to the endless meetings with no clear direction and say hello to strategic planning and effective management of resources.
We are the only company in our industry that offers formal Service Level Agreements (SLA’s) to carefully define the scope of services, our responsibilities and our guarantees to our clients. We also have undergone an extensive SSAE 16 Audit enabling us to Raise the Bar on Service Integrity. What does that mean to you? It means peace of mind.
Here are some examples of the services we offer in with our Partner Plus Program™:
- Full service call center support for homeowner questions & concerns
- Feature rich websites providing real-time account management tools
- Ongoing community inspections for Covenant enforcement
- Architectural Control and Compliance
- Attendance at Board Meetings
- Attendance and optional facilitation of Annual Meetings
- Accurate billing and timely collections
- Forecasting and budgeting
- Detailed, monthly financial reporting with bank statements
- Comprehensive operational and financial assistance including tax preparation
- Vendor evaluation and contract negotiation
- New Owner Welcome Packages
- 24/7 emergency services
- And much more!