You work hard to create an association that brings unique offerings to residents. Don’t settle for a cookie-cutter management approach that wastes resources that you could otherwise reinvest into your community.
That’s why we offer Partner Plus Program™. We’ve put together a suite of services that addresses the real needs of associations. After we spent years on association boards ourselves, we understand which resources are essential to communities operating smoothly and efficiently—and allowing board members to have a positive leadership experience.
Flexible and Transparent Solutions
Serving on a board should fill members with purpose, not frustration. With our Partner Plus Program, you get the support of a property manager to handle day-to-day operations. We’ll make sure your board receives the data it needs to make well-informed decisions on time, every time. Our program is adaptable, with a focus on strategic planning and effective resource management that’s tailored to your community’s needs and strengths. We help you streamline operations and promote proactive thinking.
Transparency and integrity guide each step of our work. We offer Service Level Agreements (SLAs) that detail the scope of our services—and we’re the only company in the industry who does. We carefully define our HOA management services, responsibilities, and guarantees, and we undergo SSAE 18 Audits every two to three years. This means you get the security of knowing you’re working with a team that raises the bar on service integrity. When you entrust your community with us, we take extra steps to give you peace of mind.
Our Suite of Services
When you become a member of our Partner Plus Program™, you’ll access our suite of community association management services, including:
- Our full service call center support for homeowner questions and concerns
- Feature-rich websites that offer real-time account management
- Ongoing community inspections for covenant enforcement
- Architectural control and compliance
- Attendance tracking at board meetings
- Attendance tracking and optional facilitation of annual meetings
- Accurate billing and timely collections
- Forecasting and budgeting
- Monthly financial reporting with bank statements
- Comprehensive operational and financial assistance, including tax preparation
- Vendor evaluations and contract negotiation
- New Owner Welcome Packages
- 24/7 emergency services
A Culture of Service
These services come with an unmatched level of responsiveness and accountability. Community Association Management offers the fastest response time in the industry: We will respond to you within four business hours. Whether you prefer to call, email, tweet, or use a live chat, we’ll meet you where you are. When you work with Community Association Management, you work with a team that prizes a culture of service.
Let Us Customize Your HOA Management Solution
Community Association Management is a leading provider of HOA management services in Raliegh-Durham, Charlotte and across the Carolinas, serving HOAs, POAs, condominium associations, business condominiums, and amenity associations. If you’re looking for the best management that North Carolina and South Carolina have to offer, call us today at 888-565-1226. We’re happy to give you a free consultation to show you how we can help you manage your community more effectively.