Tag Archives: message

On the Board

Is it dissonance or dissidence? In the beginning, it can be hard to tell. When healthy dialog turns into personal insults, innuendo, gossip, and disruptive arguments, board meetings can get off message and contentious. Left unabated, the board fractures, no one is satisfied and the community suffers. How can a board deal with a disagreeable board member? Each situation is unique, so specific approaches will differ. However, there are a few helpful tactics boards can use.

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Newsletters – Regular, Relational, Readable & Right

Newsletters are an important communications vehicle for communities, but they can be difficult for many neighborhood associations to produce consistently.  Newsletters take time and effort.  When done correctly, however, they can be a wonderful way to keep residents informed and to build a stronger sense of community.  Here are some tips on how to create and use newsletters to their fullest potential.  To be effective newsletters must accomplish the 4 “R’s” – Regular, Relational, Readable & Right.

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Body Talk

As the Treasurer of the board, you’re at a homeowners meeting explaining why fees need to be increased.  “I’m confident that this is the right thing to do and I’m open to your comments,” you say.  A homeowner in the audience is staring at you with arms crossed, lips pursed and fists closed.  Should you be concerned?

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